Momentary out of ey02-mysql50-9-master

We just had a short (a total of seconds) outage of ey02-mysql50-9-master when an admin was canceled causing the server to crash. It was immediately restarted and everything is well.

ey02-n13 restored

We’ve completed the testing of slices on node 13. All slices have been brought up at this time.

If you notice anything out of the ordinary on your site and you’ve got a question, please raise a ticket with us immediately and we’ll address your concern.

Thank you for your attention, that is all.

ey02-n13 update

The power supply has been replaced and the node is currently being restarted. Once we’ve verified that the node is fully functional we will give the all clear.

Thank you again for your patience and understanding.

ey02-n13 update

The issue has been confirmed as a bad power supply and we have contacted the data-center to have it replaced ASAP.

We sincerely apologize for the downtime and inconvenience this issue has cause for any customers currently affected.

ey02-n13 down

We are currently investigating an issue with the ey02-n13 node. Customers with slices on this node will be affected.

Progress on this issue will be posted shortly.

Gateway Push Complete

Gateway changes for EY04 completed without incident.

Gateway changes for EY04

Changes for EY04 underway.

EY05 issue resolved

All EY05 slices are now up. If you see any issues with your slices, please file a ticket so we can resolve it for you.

EY05 problem found, solution being implemented

problem was discovered and is being resolved, sites are in the process of being restored

EY05 outage update

Suspect network hardware, we’re still investigating and attempting preliminary recovery.