Monthly Archives: August 2009

EY01 Node 5 maintenance on Sept. 4th, 2009

  • Aug 31 2009 – 1:39 pm
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On Friday, September 4th, 2009 @ 11:30pm US/Pacific Engine Yard will be performing a swap of node 5 on EY01 cluster. Customers with a slice on EY01 node 5 have received individual notification via e-mail. This maintenance is classified as low-risk and scheduled for one hour or less. Node 5 has developed a minor cooling fan issue and problems with the out-of-band management interface. The node is otherwise operating normally and we do not expect any issues in the interim. Environments on EY01 that do not have a slice on node 5 are not affected. Multi-slice environments with a slice on node 5 will continue to operate on the remaining slices for the duration of the maintenance.

Sunday update

  • Aug 31 2009 – 12:31 am
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All was well, our clusters were in good form and we experienced no failures. Thanks!

Gateway Push Complete

  • Aug 30 2009 – 2:08 am
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Gateway changes to EY05 completed without incident

Gateway Changes for EY05

  • Aug 30 2009 – 2:00 am
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We will be pushing changes to the EY05 gateways shortly

Saturday update

  • Aug 30 2009 – 12:06 am
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All was well, our clusters were in good form and we experienced no failures. Have a good day!

ey00-gw00 restored

  • Aug 28 2009 – 4:59 pm
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We failed back to ey00-gw00, all is clear now. Some sites may have been accessible for a few minutes.

ey00-gw00 being restored

  • Aug 28 2009 – 4:10 pm
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ey00-gw00 was down a few hours earlier due to a kernel panic, ey00-gw01 resumed the role as the master gateway. We are starting up ey00-gw00 to assume the master role and establish our redundancy. You may experience some interruption of service for a few seconds as the gateway ey00-gw00 comes up and assumes the master role.

ey03 network issue – resolved

  • Aug 27 2009 – 4:50 pm
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We detected some routing issues on ey03-gw00 and have successfully failed over to ey03-gw01. All sites should be up and not experiencing any issues. We will continue to investigate this event

ey03 network issue

  • Aug 27 2009 – 4:36 pm
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EY03 is experiencing issues. Our engineers are investigating.

Upgrading Bandwidth Capacity

  • Aug 26 2009 – 10:18 am
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Our west coast data center will be upgrading to higher capacity circuits on 08/27/2009 at 10:00 to 02:00 (GMT -8). You may experience some routing re-convergence and / or sub-optimal routing as traffic is re-routed to other upstream providers. No client downtime is anticipated.

Risk of Change – Low.

Downtime Expected – None.

Duration – 4 hours.